Email Notifications [[documents#NEW LEARNING SITE CONFIRMATION|NEW LEARNING SITE CONFIRMATION]]\\ [[documents#CUSTOM HOST NAME NOTIFICATION 1 OF 2]]\\ [[documents#CUSTOM HOST NAME NOTIFICATION 2 OF 2]]\\ [[documents#FREE TRIAL REMINDER: 3 DAYS LEFT|FREE TRIAL REMINDER: 3 DAYS LEFT]]\\ [[documents#FREE TRIAL EXPIRED: 3 DAYS AGO|FREE TRIAL EXPIRED: 3 DAYS AGO]]\\ [[documents#FREE TRIAL EXPIRED: DELETING SITE|FREE TRIAL EXPIRED: DELETING SITE]]\\ [[documents#SUCCESSFUL SUBSCRIPTION PAYMENT|SUCCESSFUL SUBSCRIPTION PAYMENT]]\\ [[documents#FAILED SUBSCRIPTION RENEW|FAILED SUBSCRIPTION RENEW]]\\ [[documents#FAILED SUBSCRIPTION RENEW: DELETING SITE|FAILED SUBSCRIPTION RENEW: DELETING SITE]]\\ [[documents#CANCELED SUBSCRIPTION|CANCELED SUBSCRIPTION]]\\ [[documents#CANCELED SUBSCRIPTION: DELETING SITE|CANCELED SUBSCRIPTION: DELETING SITE]]\\ [[documents#ACTIVE USER OVERAGE|ACTIVE USER OVERAGE]]\\ [[documents#PAYMENT FAILED: PRODUCT PURCHASE(LEARNER NOTIFICATION)|PAYMENT FAILED: PRODUCT PURCHASE(LEARNER NOTIFICATION)]]\\ [[documents#PAYMENT FAILED: PRODUCT SUBSCRIPTION PURCHASE(LEARNER NOTIFICATION)|PAYMENT FAILED: PRODUCT SUBSCRIPTION PURCHASE(LEARNER NOTIFICATION)]]\\ [[documents#PAYMENT FAILED: PRODUCT PURCHASE (ADMIN NOTIFICATION)|PAYMENT FAILED: PRODUCT PURCHASE (ADMIN NOTIFICATION)]]\\ [[documents#PAYMENT FAILED: PRODUCT SUBSCRIPTION PURCHASE (ADMIN NOTIFICATION)|PAYMENT FAILED: PRODUCT SUBSCRIPTION PURCHASE (ADMIN NOTIFICATION)]]\\ [[documents#NOTIFICATION TO LEARNEXA ADMIN ON CUSTOM HOST SITE APPROVAL |NOTIFICATION TO LEARNEXA ADMIN ON CUSTOM HOST SITE APPROVAL]]\\ [[documents#NOTIFICATION TO LEARNEXA ADMIN ON CUSTOM HOST REQUEST FOR A SITE |NOTIFICATION TO LEARNEXA ADMIN ON CUSTOM HOST REQUEST FOR A SITE]]\\ [[documents#NOTIFICATION TO LEARNEXA ADMIN ON CUSTOM HOST DELETION |NOTIFICATION TO LEARNEXA ADMIN ON CUSTOM HOST DELETION]]\\ [[documents#NOTIFICATION TO LEARNEXA ADMIN ON SITE SUBSCRIPTION CANCEL |NOTIFICATION TO LEARNEXA ADMIN ON SITE SUBSCRIPTION CANCEL]]\\ [[documents#NOTIFICATION TO SUBSCRIBERS OF THE SITE ON PUBLISHING A BLOG POST |NOTIFICATION TO SUBSCRIBERS OF THE SITE ON PUBLISHING A BLOG POST]]\\ [[documents#NOTIFICATION TO LEARNER UPON COURSE ASSIGNMENT |NOTIFICATION TO LEARNER UPON COURSE ASSIGNMENT]]\\ [[documents#NOTIFICATION TO ASSIGNER UPON COURSE CANCELLATION BY LEARNER |NOTIFICATION TO ASSIGNER UPON COURSE CANCELLATION BY LEARNER]]\\ [[documents#NOTIFICATION TO LEARNER UPON CERTIFICATE GENERATION |NOTIFICATION TO LEARNER UPON CERTIFICATE GENERATION]]\\ [[documents#ACTIVE USER PLAN LIMIT REACHED |ACTIVE USER PLAN LIMIT REACHED]]\\ [[documents#MEMBER PASSWORD RESET BY ADMIN EMAIL |MEMBER PASSWORD RESET BY ADMIN EMAIL]]\\ [[documents#MAX ADDITIONAL ACTIVE USER LIMIT REACHED |MAX ADDITIONAL ACTIVE USER LIMIT REACHED]]\\ [[documents#SHARE AN ITEM WITH GOOGLE CONTACTS |SHARE AN ITEM WITH GOOGLE CONTACTS]]\\ [[documents#NOTIFICATION TO COURSE AUTHOR UPON SUBMISSION OF ESSAY-CONTAINING QUIZ BY LEARNER |NOTIFICATION TO COURSE AUTHOR UPON SUBMISSION OF ESSAY-CONTAINING QUIZ BY LEARNER]]\\ [[documents#NOTIFICATION TO LEARNER UPON ESSAY BEING GRADED |NOTIFICATION TO LEARNER UPON ESSAY BEING GRADED]]\\ [[documents#OWN DOMAIN HTTPS ENABLED SUCCESSFULLY FOR SUBSITE |OWN DOMAIN HTTPS ENABLED SUCCESSFULLY FOR SUBSITE]]\\ [[documents#OWN DOMAIN HTTPS REQUEST FOR SUBSITE |OWN DOMAIN HTTPS REQUEST FOR SUBSITE]]\\ [[documents#OWN DOMAIN HTTPS ENABLE FAILED FOR SUBSITE |OWN DOMAIN HTTPS ENABLE FAILED FOR SUBSITE]]\\ [[documents#OWN DOMAIN HTTPS ENABLE REQUEST FOR SUBSITE |OWN DOMAIN HTTPS ENABLE REQUEST FOR SUBSITE]]\\ [[documents#OWN DOMAIN HTTPS ENABLE DISABLE FOR SUBSITE |OWN DOMAIN HTTPS DISABLE REQUEST FOR SUBSITE]]\\ [[documents#ITEM MARKED COMPLETE BY ADMIN |ITEM MARKED COMPLETE BY ADMIN]]\\ [[documents#ITEM EXPIRATION REMINDER |ITEM EXPIRATION REMINDER]]\\ [[documents#ITEM EXPIRATION NOTICE - SENT UPON ITEM EXPIRATION |ITEM EXPIRATION NOTICE - SENT UPON ITEM EXPIRATION]]\\ [[documents#SUPER ADMIN DELETE NOTIFICATION - TO LEARNER |SUPER ADMIN DELETE NOTIFICATION - TO LEARNER]] **NEW LEARNING SITE CREATION\\ SITE ADMIN APPROVAL NEEDED** **New Learning Site Notification** From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: Thanks for registering at [General Site Name] Your request for an account has been submitted for approval. Once your new account has been approved, you’ll get an email confirmation at this email address, usually within two business days. Thanks, [General Site Name] ### **New Learning Site Approval and Confirmation** From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: Please confirm your [General Site Name] account Congratulations! Your [General Site Name] account has been approved. The last step is for you to confirm your account by clicking this link: [activation link] Can’t click the link? Just copy and paste it into your browser’s address bar. Thanks, [General Site Name] ### **New Learning Site Rejection** From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: Your [General Site Name] account was not approved Your [General Site Name] account was not approved. Thanks, [General Site Name] ### **New Learning Site Confirmation** From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: Welcome to Expertus, [First name] [Last name]! Welcome to [General Site Name], [First name] [Last name]! Your account has been confirmed. We’re excited you’re here, and we’re committed to helping you create your new Learning Site. Get started on [General Site Name]... 1. Customize your Learning Site.\\ Pick the website design that’s right for you. Add pictures, text, articles, and more. Make it available to the public, or keep it private for your members only. Learn more… 2. Create Courses.\\ Add the Content, Courses, Certifications, and Live Events people need to learn and grow. It’s never been easier to share videos, presentations, documents, and quizzes. Learn more… 3. Invite People. Monitor Usage.\\ With your Learning Site ready to go, it’s time to open the doors and invite people to check it out. Let everyone in, or approve membership requests. Upload hundreds of users at a time in one easy step. Plus you’ll be able to see how many people show up and where they spend their time. Learn more… Thanks, [General Site Name] ### **MEMBER REGISTERS WITH EXISTING LEARNING SITE\\ SITE ADMIN APPROVAL NEEDED** **Member Signup Notification** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: Thanks for registering at [Learning Site Name] Your request for an account at [Learning Site Name] has been submitted for approval. Once your new account has been approved, you’ll get an email confirmation at this email address. Thanks, [Learning Site Support Name] ### **Member Approval and Signup Confirmation** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: Please confirm your [Learning Site Name] account Congratulations! Your account at [Learning Site Name] has been approved. The last step is for you to confirm your account by clicking this link:\\ [activation link] Can’t click the link? Just copy and paste it into your browser’s address bar. Once you confirm, you’ll have access to your [Learning Site Name] account and all future notifications will be sent to this email address. Thanks, [Learning Site Support Name] ### **Member Rejection** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: Your [Learning Site Name] account was not approved Your [Learning Site Name] account was not approved. Thanks, [Learning Site Support Name] ### **Member Confirmation Notification** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: Welcome to [Learning Site Name], [First name] [Last name]! Welcome to [Learning Site Name], [First name] [Last name]! Your account has been confirmed, and you’re ready to go. You may want to keep this message for future reference. Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] Thanks, [Learning Site Support Name] ### **MEMBER REGISTERS WITH EXISTING LEARNING SITE\\ SITE ADMIN APPROVAL NOT NEEDED** **Member Signup Confirmation** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: Please confirm your [Learning Site Name] account Please confirm your account at [Learning Site Name] by clicking this link:\\ [activation link] Can’t click the link? Just copy and paste it into your browser’s address bar. Once you confirm, you’ll have access to your [Learning Site Name] account and all future notifications will be sent to this email address. Thanks, [Learning Site Support Name] ### **Member Confirmation Notification (Identical to non-approval scenario)** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: Welcome to [Learning Site Name], [First name] [Last name]! Welcome to [Learning Site Name], [First name] [Last name]! Your account has been confirmed, and you’re ready to go. You may want to keep this message for future reference. Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] Thanks, [Learning Site Support Name] ### **Member Password Reset Email** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: [Learning Site Name] Password Reset Someone asked to reset the password for the following [Learning Site Name] account: Username: [username] Reset your password by clicking this link:\\ [password link with reset token] Can’t click the link? Just copy and paste it into your browser’s address bar. By clicking the link, you’ll be able to create a new password for your account. Thanks, [Learning Site Support Name] ### ====MEMBER PASSWORD RESET BY ADMIN EMAIL==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: [Learning Site Name] Password Reset Your password has been reset. Contact an administrator for the new password. Thanks, [Learning Site Support Name] ### **Member Password Reset Confirmation Email** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: Your [Learning Site Name] Password Has Been Changed This email confirms you successfully changed your [Learning Site Name] password. Thanks, [Learning Site Support Name] ### **Member Private Message Email** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: New Message From [sender's first name] [sender's last name] [Sender's first name] [sender's last name] from [Learning Site Name] sent you a message. View your message by signing in or clicking this link: [link to private message] Can’t click the link? Just copy and paste it into your browser’s address bar. Thanks, [Learning Site Support Name] ### **Admin New Member Awaiting Your Approval** From: Learnexa Support< support@learnexa.com > Reply-To: support@learnexa.com To: [learning_site_admin_email] Subject: A New User Awaits Your Approval [New user's first name] [New user's last name] has registered at your [Learning Site Name] learning site. Your learning site's settings require an administrator, to approve new users. Please log in to the learning site and click on the Manage Site link to review and approve the new user. Click here: [link to learning site] Can’t click the link? Just copy and paste it into your browser’s address bar. Thanks, The Learnexa Team ### **MEMBER REQUESTS TO JOIN EXISTING GROUP\\ GROUP OWNER APPROVAL NEEDED** **New Group Member Awaiting Your Approval** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [Group owner's email address] Subject: A New Group Member Awaits Your Approval [Group member's first name] [Group member's last name] has requested to join your [Group Name] group at the [Learning Site Name] learning site. Your group's settings require you to approve new group members. Please log in to the learning site and visit your group page to review and approve the new group member. To approve this membership request now, click here: [link to approve member] To reject this membership request now, click here: [link to approve member] Thanks, [Learning Site Support Name] ### **Group Member Approval Confirmation** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [Prospective group member's email address] Subject: Your group membership has been accepted. Congratulations! Your request to join the [Group Name] group at the [Learning Site Name] learning site has been approved. You may now visit the group's page at: [group's home page URL] Thanks, [Learning Site Support Name] ### **Group Member Rejection** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [Prospective group member's email address] Subject: Your group membership was not approved Your request to join the [Group Name] group at the [Learning Site Name] learning site was not approved. Thanks, [Learning Site Support Name] ### **Default Sharing Invitation** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [Prospective group member's email address] Subject: You're invited to join a learning group [Group owner's first name] [Group owner's last name] invites you to join the [Group Name] group at the [Learning Site Name] learning site. Here is the message from [Group owner's first name] : [Group Invitation Message] Please log in to the learning site and visit the group page to review the group and accept or reject the invitation. To review the group, click here: [link to group home page] To accept this invitation now, click here: [link to accept invitation] To reject this invitation now, click here: [link to reject invitation] Thanks, [Learning Site Support Name] ### **USER REGISTERED BY THE ADMIN IN THE LEARNING SITE** **Member Signup Confirmation** From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: Please confirm your new account at [Learning Site Name]. An administrator has created an account for you at [Learning Site Name].Your username: [User Email Address] Please confirm your account by clicking this link:\\ [activation link] Can’t click the link? Just copy and paste it into your browser’s address bar. Once you confirm, you’ll have access to your [Learning Site Name] account and all future notifications will be sent to this email address. Thanks, [Learning Site Support Name] ### ====VERIFICATION EMAIL==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: Please confirm your [Learning Site Name] account Congratulations! Your [Learning Site Name] account has been created. The last step is for you to confirm your account by clicking this link: [activation link] Can’t click the link? Just copy and paste it into your browser’s address bar. If you need help, visit learnexa.desk.com or email support@learnexa.com. You'll get the information you need. Thanks, [General Site Name] ====NEW LEARNING SITE CONFIRMATION==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your 7 Day Free Trial Started Welcome! Your 7 Day Free Trial has started and your new learning site is up and ready to go. You may want to keep this message for future reference. Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] We’re excited you’re here, and we’re committed to helping you create your new learning site. Here's what to do next… 1. Customize your Learning Site. Pick the website design that’s right for you. Add pictures, text, articles, and more. Make it available to the public, or keep it private for your members only. 2. Create Courses. Add the Content, Courses, Certifications, and Live Events people need to learn and grow. It’s never been easier to share videos, presentations, documents, and quizzes. 3. Invite People. Monitor Usage. With your learning site ready to go, it’s time to open the doors and invite people to check it out. Let everyone in, or approve membership requests. Upload hundreds of users at a time in one easy step. Plus you’ll be able to see how many people show up and where they spend their time. We hope you enjoy your Free Trial. When you're ready to subscribe, just log in to your site and click on the Subscribe link at the top of any page. If you need help, visit learnexa.desk.com or email support@learnexa.com. You'll get the information you need. Thanks, [General Site Name] ====FREE TRIAL REMINDER: 3 DAYS LEFT==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your Free Trial Ends In 3 Days Dear [First Name], We hope you're enjoying your new [Learning Site Name] learning site. If you need help, visit learnexa.desk.com or email support@learnexa.com. You'll get the information you need. As a reminder, your Free Trial ends in 3 days. Please subscribe before then to keep your learning site. Just log in to your site and click the Subscribe link at the top of any page. For your reference, here is some important information about your site:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] Thanks, [General Site Name] ====FREE TRIAL EXPIRED: 3 DAYS AGO==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your Site Expired 3 Days Ago Dear [First Name], The Free Trial expired for your [Learning Site Name] learning site. Please subscribe today to keep your learning site. For your security, if you don't subscribe within 12 days, we'll delete your site. Once deleted, it cannot be recovered. To subscribe, just log in to your site and follow the subscription steps. We hope to earn your business. If you need help, visit learnexa.desk.com or email support@learnexa.com. You'll get the information you need. For your reference, here is some important information about your site:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] Thanks, [General Site Name] ====FREE TRIAL EXPIRED: DELETING SITE==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your Site Will Be Deleted Today Dear [First Name], The Free Trial expired 15 days ago for your [Learning Site Name] learning site and we will delete your site today. Once deleted, it cannot be recovered. If you want to keep your site, please subscribe immediately by logging in to your site and following the subscription steps. If you need help, visit learnexa.desk.com or email support@learnexa.com. You'll get the information you need. For your reference, here is some important information about your site:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] Thanks, [General Site Name] ====SUCCESSFUL SUBSCRIPTION PAYMENT==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your Payment Succeeded Dear [First Name], We wanted to let you know that we successfully completed a payment to Expertus, Inc. for $390.00 on Oct 26, 2012. This payment is related to the monthly subscription for your [Learning Site Name] learning site. To view your subscription:\\ 1. Log in to your learning site.\\ 2. Click on the "Manage Site" link.\\ 3. Click on the "Billing" link. If you have any questions or need help, please email us at support@learnexa.com. For your reference, here is some important information about your site:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] Thanks, [General Site Name] ====FAILED SUBSCRIPTION RENEW==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your Payment Failed Dear [First Name], Unfortunately we have not been able to process a subscription payment for your [Learning Site Name] learning site. Please re-subscribe immediately to keep your learning site. For your security, if you don't re-subscribe within 15 days, we'll delete your site. Once deleted, it cannot be recovered. To keep your site, re-subscribe now by logging in to your site and following the subscription steps. We hope to keep your business. If you have any questions or need help, please email us at support@learnexa.com. For your reference, here is some important information about your site:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] Thanks, [General Site Name] ====FAILED SUBSCRIPTION RENEW: DELETING SITE==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your Site Will Be Deleted Today Dear [First Name], We notified you 15 days ago that we were not able to process a subscription payment for your [Learning Site Name] learning site. For your security we'll delete your site today. Once deleted, it cannot be recovered. If you want to keep your site, re-subscribe immediately by logging in to your site and following the subscription steps. If you have any questions or need help, please email us at support@learnexa.com. For your reference, here is some important information about your site:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] Thanks, [General Site Name] ====CANCELED SUBSCRIPTION==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your Subscription Is Canceled And Will Not Renew Dear [First Name], You or one of your site administrators has canceled the subscription related to your [Learning Site Name] learning site. Your learning site will continue to be active through the remainder of the current billing period. If you do not re-subscribe within 15 days of the end of your current billing period, for your security we'll delete your site. Once deleted, it cannot be recovered. If you want to keep your site, re-subscribe now by logging in to your site and following the subscription steps. If you have any questions or need help, please email us at support@learnexa.com. For your reference, here is some important information about your site:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] Thanks, [General Site Name] ====CANCELED SUBSCRIPTION: DELETING SITE==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your Site Will Be Deleted Today Dear [First Name], 15 days ago, you or one of your site administrators canceled the subscription related to your [Learning Site Name] learning site. For your security we'll delete your site today. Once deleted, it cannot be recovered. If you want to keep your site, re-subscribe now by logging in to your site and following the subscription steps. If you have any questions or need help, please email us at support@learnexa.com. For your reference, here is some important information about your site:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email] Thanks, [General Site Name] ====ACTIVE USER OVERAGE==== ACTIVE USER OVERAGE From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Active User Overage Dear [First Name], In the previous billing period, your [General Site Name] learning site incurred an active user overage fee of [Active user overage fee]. Please [click here] to log in to your learning site and pay your fee. If you have any questions or need help, please email us at support@learnexa.com. Thanks, [General Site Name] ====PAYMENT FAILED: PRODUCT PURCHASE (LEARNER NOTIFICATION) ==== From: [Learning Site Name] <[Learning Site Support Email Address]> Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your Payment Failed Dear [First Name], We were not able to process your $250.00 payment to [Learning Site Name] on Oct 26, 2012. View billing history and submit another payment by clicking this link:\\ [Purchase history URL for the user] Order Details:\\ Order ID: XXXXX\\ Items purchased:\\ 1. [Catalog URL for item1]\\ 2. [Catalog URL for item2]\\ If you have any questions or need help, please email us at [Learning Site Support Email]. For your reference, here is some important information about your login:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email]\\ Thanks, [Learning Site Name Support Name] ====PAYMENT FAILED: PRODUCT SUBSCRIPTION PURCHASE (LEARNER NOTIFICATION)==== From: [Learning Site Name] <[Learning Site Support Email Address]> Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% Your Payment Failed Dear [First Name], We were not able to process your $250.00 subscription payment to [Learning Site Name] on Oct 26, 2012. View billing history and submit another payment by clicking this link:\\ [Purchase history URL for the user] Subscription Order Details:\\ Order ID: XXXXX\\ If you have any questions or need help, please email us at [Learning Site Support Email]. For your reference, here is some important information about your login:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email]\\ Thanks, [Learning Site Name Support Name] ====PAYMENT FAILED: PRODUCT PURCHASE (ADMIN NOTIFICATION) ==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[General Site Name]]%% Payment Failed %%**%% AS THE ADMINISTRATOR OF [Learning Site Name] YOU ARE RECEIVING A COPY OF THE FOLLOWING FAILED PAYMENT EMAIL SENT TO ONE OF YOUR MEMBERS %%**%% Dear [First Name], We were not able to process your $250.00 payment to [Learning Site Name] on Oct 26, 2012. View billing history and submit another payment by clicking this link:\\ [Purchase history URL for the user] Order Details:\\ Order ID: XXXXX\\ Items purchased:\\ 1. [Catalog URL for item1]\\ 2. [Catalog URL for item2]\\ If you have any questions or need help, please email us at [Learning Site Support Email]. For your reference, here is some important information about your login:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email]\\ Thanks, [Learning Site Name Support Name] ====PAYMENT FAILED: PRODUCT SUBSCRIPTION PURCHASE (ADMIN NOTIFICATION)==== From: [General Site Name] <[Learning Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[General Site Name]]%% Payment Failed %%**%% AS THE ADMINISTRATOR OF [Learning Site Name] YOU ARE RECEIVING A COPY OF THE FOLLOWING FAILED PAYMENT EMAIL SENT TO ONE OF YOUR MEMBERS %%**%% Dear [First Name], We were not able to process your $250.00 subscription payment to [Learning Site Name] on Oct 26, 2012. View billing history and submit another payment by clicking this link:\\ [Purchase history URL for the user] Subscription Order Details:\\ Order ID: XXXXX\\ If you have any questions or need help, please email us at [Learning Site Support Email]. For your reference, here is some important information about your login:\\ Link to [Learning Site Name]: [learning site url]\\ Log in with your email address: [user_provided_email]\\ Thanks, [Learning Site Name Support Name] ====CUSTOM HOST NAME NOTIFICATION ==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: %%[[Learning Site Name]]%% - How to use your own domain name Dear [First Name], WELCOME! When you created your new learning site, you chose to use your own domain name. Pointing your domain name to your learning site requires making some changes at your domain registrar to "tell" your domain where to point. Your registrar is whoever you purchased your domain from. It’s not possible for us to make these changes for you, but if you find the following steps confusing, your registrar should be able to help you out. YOUR TEMPORARY URL Depending on your registrar, these changes take anywhere from a few hours to a few days to take effect. Until then, you can reach your learning site using this temporary link: Temporary Link:[temporary URL link]. HOW TO ACTIVATE YOUR DOMAIN NAME Your host name: [host name used when registering] Your IP Address: [custom ip address] Add an A record at your registrar using the IP address above: Once you've picked the above host name, you need to create an "A record" in your DNS settings and point it to the IP address provided above. You can usually set up your "A record" at your domain registrar's website, but the process is different for each registrar. Instructions for popular registrars are available below. If your registrar isn't listed, visit their website or contact their support team for assistance. Go Daddy [embed link to: http://support.godaddy.com/help/article/7920/adding-or-editing-a-records] Yahoo! Small Business [embed link to: http://help.yahoo.com/l/us/yahoo/smallbusiness/domains/domainfeatures/advanceddns/advanceddns-05.html] Network Solutions [embed link to: http://www.networksolutions.com/support/a-records-ip-addresses-2/] Register.com [embed link to: http://help.register.com/app/answers/detail/a_id/3579] If you need help, just email support@learnexa.com. We'll get the information you need. Thanks, [General Site Name] ====NOTIFICATION TO LEARNEXA ADMIN ON CUSTOM HOST SITE APPROVAL==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: admin@learnexa.com Subject: A Site with custom domain is approved Dear Admin, A site with custom domain is approved at Learexa and a public ip is allotted. Details are below. Site name: [Learning Site Name] Domain: [Learning site's domain] Customer contact: [Learning site's admin email] IP Address: [custom ip address] Thanks, [General Site Name] ====NOTIFICATION TO LEARNEXA ADMIN ON PUBLIC IP ASSIGNMENT FAILURE FOR A SITE WITH CUSTOM HOST==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: admin@learnexa.com Subject: Public IP assignment failed for a site with custom domain Dear Admin, A site with custom domain is approved at Learexa but system failed to assign a public IP for this. Please assign an IP address from the site management page. Site name: [Learning Site Name] Domain: [Learning site's domain] Customer name: [Customer First and Last name] Customer email: [Learning site's admin email] IP Address: [custom IP address] Thanks, [General Site Name] ====NOTIFICATION TO LEARNEXA ADMIN ON CUSTOM HOST SITE DELETION==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: admin@learnexa.com Subject: A Site with custom domain has been deleted Dear Admin, A site with custom domain has been deleted. Please remove the nat rule associated with the site and clean up the front end server configuration as required. Details are below. Site name: [Learning Site Name] Domain: [Learning site's domain] Customer contact: [Learning site's admin email] IP Address: [custom IP address] Thanks, [General Site Name] ====NOTIFICATION TO LEARNEXA ADMIN ON CUSTOM HOST REQUEST FOR A SITE==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: admin@learnexa.com Subject: A Site requested for custom domain Dear Admin, A site has requested for a custom domain. Details of the site are below. Site name: [Learning Site Name] Subdomain: [Learning site's subdomain] Custom Domain: [Learning site's custom domain] Customer contact: [Learning site's admin email] Thanks, [General Site Name] ====NOTIFICATION TO LEARNEXA ADMIN ON CUSTOM HOST DELETION==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: admin@learnexa.com Subject: A Site has removed the custom domain. Dear Admin, A site has opted not to use their custom domain any more. Please remove the nat rule associated with the site and clean up the front end server configuration as required. Details are below. Site name: [Learning Site Name] Subdomain: [Learning site's subdomain] Customer contact: [Learning site's admin email] IP Address: [custom IP address] Thanks, [General Site Name] ====NOTIFICATION TO LEARNEXA ADMIN ON SITE SUBSCRIPTION CANCEL==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: admin@learnexa.com Subject: A Learning site subscription has been canceled. Dear Admin, Site Subscription of [Learning Site name] site has been canceled. Details are below. Site name: [Learning Site Name] Custom Domain: [Learning site's custom domain] Subdomain: [Learning site's subdomain] Canceled Date: [Site subcription cancel date] Customer contact: [Learning site's admin email] Thanks, [General Site Name] ====NOTIFICATION TO SUBSCRIBERS OF THE SITE ON PUBLISHING A BLOG POST==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [User Email Address] Subject: [Learning Site Name] [Author Display name] has published a new blog entry '[Post title]' Dear [First Name], A new blog post "[Post title(link to blog page)]" has been published by [Author Display name] in [Learning Site Name]. Can’t click the link? Just copy and paste it into your browser’s address bar. [Post details page url]. Thanks, [Learning Site] Support Please [click here(link to notification settings page)] to unsubscribe to this email ====NOTIFICATION TO LEARNER UPON COURSE ASSIGNMENT==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [learner_email] Subject: [Learning Site Name] You've Been Assigned A Course Dear [First Name], The course titled: [Course Title] has been assigned to you by [Assigner First Name] [Assigner Last Initial]. You may access it by logging in to your [Learning Site Name] account and viewing your My Learning page. Or use this link to directly visit the page: [my learning url] Thanks, [Learning Site Support Name] ====NOTIFICATION TO ASSIGNER UPON COURSE CANCELLATION BY LEARNER==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [assigner_email] Subject: [Learning Site Name] A Course You Assigned Has Been Canceled Dear [First Name], [Assignee First Name] [Assignee Last Name] canceled the course you assigned titled: [Course Title]. This message is informational only. No action is required on your part. Thanks, [Learning Site Support Name] ====NOTIFICATION TO LEARNER UPON CERTIFICATE GENERATION==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [learner_email] Subject: [Learning Site Name] You've Earned A Certificate Dear [First Name], You earned a certificate by completing a course or certification titled: [Course or Certification Title]. You can view and download your certificate by logging in to you [Learning Site Name] account and viewing the "Certificates" panel on your My Learning page. Or use this link to directly access the certificate: [certificate url] Thanks, [Learning Site Support Name] ====ACTIVE USER PLAN LIMIT REACHED==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: [Learning Site Name] Active User Plan Limit Reached Dear [First Name], Your learning site has used all 100 of the active users included in your current subscription plan. [if max additional active users != 0] Your site is currently set to allow ([up to 20] or [an unlimited number of]) additional active users at $20 per 10 users, after which excess users will be able to browse the site, but not play courses or create content. [if max additional active users == 0] Your site is currently set to allow no additional active users. All excess users will be able to browse the site, but not play courses or create content. Your active user count will reset at the end of this billing period on Nov 4. [Click here] if you'd like to adjust the maximum additional active users allowed. [Click here] if you'd like to upgrade your subscription to allow for more active users at a better rate. If you have any questions or need help, please email us at support@learnexa.com. Thanks, [General Site Name] ====MAX ADDITIONAL ACTIVE USER LIMIT REACHED==== From: [General Site Name] <[General Site Support Email Address]> Reply-To: [General Site Support Email Address] To: [user_provided_email] Subject: [Learning Site Name] No Additional Active Users Are Allowed This Period Dear [First Name], Your learning site has used all 100 of the active users included in your current subscription plan and all 20 of the maximum additional active users at $20 per 10 users. At this point, all excess users will be able to browse the site, but not play courses or create content. Your active user count will reset at the end of this billing period on Nov 4. [Click here] if you'd like to adjust the maximum additional active users allowed. [Click here] if you'd like to upgrade your subscription to allow for more active users at a better rate. If you have any questions or need help, please email us at support@learnexa.com. Thanks, [General Site Name] ==== SHARE AN ITEM WITH GOOGLE CONTACTS ==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_google_email] Subject: [Display name of the user who shared] shared [Title of the item shared] [Display name of the user who shared] has shared an item with you on [Learning site name]. [Message from the user] Click on the link below for details [Shared item link] Can’t click the link? Just copy and paste it into your browser’s address bar. Thanks, [Learning Site name] Support ==== NOTIFICATION TO COURSE AUTHOR UPON SUBMISSION OF ESSAY-CONTAINING QUIZ BY LEARNER ==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [course_author_email] Subject: [Learning Site Name] A Quiz Is Ready For You To Grade Dear [First Name], [Learner First Name] [Learner Last Name] submitted a quiz containing at least one essay question which needs your grading. This is related to the course titled: [Course Title]. You may access this quiz by logging in to your [Learning Site Name] account and viewing the To Be Graded panel on your My Learning page. Or use this link to directly visit the page: [my learning url] Thanks, [Learning Site Support Name] ==== NOTIFICATION TO LEARNER UPON ESSAY BEING GRADED ==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [learner_email] Subject: [Learning Site Name] Your Essay Response Has Been Graded Dear [First Name], Your submitted essay questions related to the course titled: [Course Title] have been graded. You may view your score by logging in to your [Learning Site Name] account and viewing your My Courses or My Quizzes report. Or use this link to directly visit the page: [reports menu url] Thanks, [Learning Site Support Name] ==== OWN DOMAIN HTTPS ENABLED SUCCESSFULLY FOR SUBSITE ==== From: Learnexa Support< support@learnexa.com > Reply-To: support@learnexa.com To: admin@learnexa.com Subject: Own Domian HTTPS - Enabled Dear Admin, HTTPS is successfully enabled for learning site [Learning Site Name]. Details are below. Site name: [Learning Site Name] Subdomain: [Learning Site Subdomain Name] Customer contact: [Learning Site User Email] Thanks The [General Site Name] Team ==== OWN DOMAIN HTTPS REQUEST FOR SUBSITE ==== From: Learnexa Support< support@learnexa.com > Reply-To: support@learnexa.com To: admin@learnexa.com Subject: Own Domian HTTPS - Request Dear Admin, SSL Certificate has been uploaded for learning site [Learning Site Name]. Please enable HTTPS. Details are below. Site name: [Learning Site Name] Subdomain: [Learning Site Subdomain Name] Customer contact: [Learning Site User Email] Thanks The [General Site Name] Team ==== OWN DOMAIN HTTPS ENABLE FAILED FOR SUBSITE ==== From: Learnexa Support< support@learnexa.com > Reply-To: support@learnexa.com To: admin@learnexa.com Subject: Own Domian HTTPS - Failed Dear Admin, SSL Certificate has been uploaded, but processing failed for learning site [Learning Site Name]. Please review the script and enable HTTPS. Details are below. Site name: [Learning Site Name] Subdomain: [Learning Site Subdomain Name] Customer contact: [Learning Site User Email] Thanks The [General Site Name] Team ==== OWN DOMAIN HTTPS ENABLE REQUEST FOR SUBSITE ==== From: Learnexa Support< support@learnexa.com > Reply-To: support@learnexa.com To: admin@learnexa.com Subject: Own Domian HTTPS - Enable Request Dear Admin, Please enable HTTPS for learning site [Learning Site Name]. Details are below. Site name: [Learning Site Name] Subdomain: [Learning Site Subdomain Name] Customer contact: [Learning Site User Email] Thanks The [General Site Name] Team ==== OWN DOMAIN HTTPS DISABLE REQUEST FOR SUBSITE ==== From: Learnexa Support< support@learnexa.com > Reply-To: support@learnexa.com To: admin@learnexa.com Subject: Own Domian HTTPS - Disable Request Dear Admin, Please disable HTTPS for learning site [Learning Site Name]. Details are below. Site name: [Learning Site Name] Subdomain: [Learning Site Subdomain Name] Customer contact: [Learning Site User Email] Thanks The [General Site Name] Team ==== ITEM MARKED COMPLETE BY ADMIN ==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [learner_email] Subject: [Learning Site Name] [Item Title] Has Been Marked Complete Dear [First Name], Your enrollment in [Item Title] was marked complete by an administrator. This message is informational only. No action is required on your part. Thanks, [Learning Site Support Name] ==== ITEM EXPIRATION REMINDER ==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [learner_email] Subject: [Learning Site Name] [Item Title] Expires in 1 month Dear [First Name], Your access to [Item Title] expires in 1 month, on Jan 15, 2016. This message is informational only. No action is required on your part. Thanks, [Learning Site Support Name] Note: This email is sent out at the following intervals:\\ * One month before time limit\\ * Two weeks before time limit\\ * One week before time limit\\ * One day before time limit\\ ==== ITEM EXPIRATION NOTICE - SENT UPON ITEM EXPIRATION ==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [learner_email] Subject: [Learning Site Name] [Item Title] Expired Dear [First Name], Your access to [Item Title] has expired. You will no longer be able to access it. This message is informational only. No action is required on your part. Thanks, [Learning Site Support Name] ==== SUPER ADMIN DELETE NOTIFICATION - TO LEARNER ==== From: [Learning Site Support Name]< Learning Site Support Email Address > Reply-To: [Learning Site Support Email Address] To: [user_provided_email] Subject: [Learning Site Name] One Of Your Items Has Been Deleted An item in which you were enrolled titled [Item name] has been deleted by an administrator. Please contact an administrator if you have questions or need more information. Thanks, [Learning Site Support Name]